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RETURNS & EXCHANGES

Return/Exchange Policy

THANKS FOR YOUR PURCHASE.

WE ARE SURE THAT YOU´LL LOVE YOUR NEW KRUZIN PRODUCTS AS THE QUALITY OF OUR ITEMS AND OUR DEDICATION TO ACCOMPLISH YOUR SATISFACTION IS OUR AIM.

HOWEVER, WE ALSO KNOW THAT SOMETIMES YOU MAY HAVE CHANGED YOUR MIND, SO, WE WILL RETURN IT WITH A SMILE.

IF YOU HAVE FOUND ANY PROBLEM WITH YOUR NEW KRUZIN PRODUCTS, THIS IS ALSO THE PROCESS TO RETURN AND CHANGE IT.

FREE RETURNS 100 DAYS

How do I return an item?

1. Go to the online returns section and register your return.

2. You will receive instructions by email.

3. Once the Courier Company delivers it to us, you will receive a refund within 10 days.

How do I exchange an item?

1. Go to the online returns section and register your exchange.

2. You will receive instructions by email.

3. Your new order will arrive within 8-10 working days from when you drop off the package.

4. Please NOTE that you can request a change in size or colour, if you want to exchange the style, you must return this article and making a new order.

All the returns and exchanges must keep their original packaging and the articles must not have been used.